Frequently Asked Questions

Everything you need to know about your LEITNER Designs experience.

What is the standard shipping timeframe for new orders?

Standard domestic orders typically process within 1-2 business days and arrive within 5-7 business days. Expedited shipping options are available at checkout.

What is your return policy for apparel and accessories?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return.

How do I ensure I am ordering the correct size?

Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How can I track the status of my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.